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Recent Blog Posts

May 16, 2016
Stephanie Onken
How to Recognize Animal Abuse
Animal cruelty is an unfortunate, horrific reality involving innocent beings that are unable to speak up for themselves. Veterinary professionals have a moral, ethical, and, in some states, legal obligation to be the voice for these victims. Animal cruelty is a catchall statement for offenses that include neglect, abuse, abandonment, animal fighting...
Apr 25, 2016
Stephanie Onken
How to Have ‘The Talk’ on End-of-Life Care
One of the most difficult conversations to have in the veterinary industry is “the talk”—the end-of-life and euthanasia discussion. How does one approach clients to tell them their beloved companion must cross the rainbow bridge after 15 or more years together? How does a veterinary practitioner discuss options or bring up memorial keepsakes?...
Dec 08, 2015
Stephanie Onken
5 Must-Haves for Every Veterinary Website
In today’s digital world, a website is a must-have for business success. Claiming your space in the internet and having a digital footprint is vital to competing in the industry and being found by local clients. But it isn’t enough to just have a few web pages and photos haphazardly thrown up – there needs to be a reason why visitor come to...
Dec 01, 2015
Stephanie Onken
Smart Fee Setting
It is necessary when determining a pricing structure for your clinic that you take multiple factors into account. It is easy to choose one mark-up method and to apply that across the board, but there’s more to it than that. The categories to be considered are: Service Fees, including Shopped and Essential Inventory Fees, including Shopped,...
Nov 27, 2015
Erin Potts
The Hiring Process
If you're currently in, or about to be in, the hiring phase of business, VHA Business Services offers some tips to make the hiring process a breeze.
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