Customer Service Representative
MN Pets/DVM Center located in Oakdale, MN has an opening for a Customer Service Representative to join our team.
Our culture is one that is genuinely supportive, focused on learning and growing, and collaborative. We believe that each person brings unique strengths, talents, and skills that we aim to nourish. We strive to have an inclusive team with diverse perspectives and we strongly encourage people who are not widely represented in the veterinary field to apply.
Self-starter with the ability to work effectively on a team to collaborate and problem-solve
Excellent verbal and written communication skills with strong attention to detail
Demonstrated empathy, patience and compassion while speaking with emotional clients
Basic understanding of end-of-life veterinary care or a motivation to learn
Good working knowledge of PCs, Microsoft Word and Excel, and proficiency in computer file management
HS diploma or GED, and experience or degree in related field is preferable. Related fields may include counseling, veterinary roles, program management, administration, social work, case management and client services.
Act with integrity
Be extraordinarily compassionate and supportive
Passionate about home euthanasia and aftercare
Exceed pet owner expectations at every step
Step up to get the job done
We are a company offering services 7 days a week 6am to 7pm, which will require our new associate to work on weekends. A weekend shift can be every weekend, every other or third weekend and you'll always have 2 weekdays off together if you cover a weekend shift.
We do offer competitive wages based upon experience: $15.50-$17.50 hourly and a generous benefit package.