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Customer Service Representative

MN Pets/DVM Center located in Oakdale, MN has an opening for a Customer Service Representative to join our team. 

Our culture is one that is genuinely supportive, focused on learning and growing, and collaborative. We believe that each person brings unique strengths, talents, and skills that we aim to nourish. We strive to have an inclusive team with diverse perspectives and we strongly encourage people who are not widely represented in the veterinary field to apply. 

Special Skills:

Self-starter with the ability to work effectively on a team to collaborate and problem-solve
Excellent verbal and written communication skills with strong attention to detail
Demonstrated empathy, patience and compassion while speaking with emotional clients
Basic understanding of end-of-life veterinary care or a motivation to learn
Good working knowledge of PCs, Microsoft Word and Excel, and proficiency in computer file management
HS diploma or GED, and experience or degree in related field is preferable. Related fields may include counseling, veterinary roles, program management, administration, social work, case management and client services.

Act with integrity
Be extraordinarily compassionate and supportive
Passionate about home euthanasia and aftercare
Exceed pet owner expectations at every step
Step up to get the job done

 

We are a company offering services 7 days a week 6am to 7pm, which will require our new associate to work on weekends.  A weekend shift can be every weekend, every other or third weekend and you'll always have 2 weekdays off together if you cover a weekend shift.  

We do offer competitive wages based upon experience: $15.50-$17.50 hourly and a generous benefit package.




Added  May 19

Additional Details

Clinic Name MN Pets/ DVM center
Street Address 950 Inwood Ave North
City Oakdale
State Minnesota
Zip Code 55128
Contact First Name Maggie
Contact Last Name Holl
Email Address maggie@dvmcenter.com
Contact Phone 612-605-11691
Min. Education Required High School Diploma/GED
Minimum Experience Preferred is 1 year of reception and veterinary experience
Benefits 401K/IRA, HSA/Sec 125 Flex, PTO, Holiday Pay, Health Insurance, Dental Insurance, Life Insurance, Pet Care Discount
Position Available Customer Service Representative
Designation Full-Time
Contract? No