Job Classifieds

Part-Time Customer Service Representative (St. Louis Park)

caravan vetCaravan Vet, the Twin Cities’ only full-service veterinary house call practice, is growing and ready to add another Customer Service Representative! The CSR will be based out of our office in St. Louis Park, MN. This position will start as part-time with the potential to grow into a full-time position.

Job Duties and Responsibilities:

  • Communicate clearly with clients via phone, email, text, and in-person
  • Schedule appointments keeping travel time and patient needs in mind
  • Prepare appointment paperwork for technicians
  • Fill and mail prescriptions
  • Utilize online pharmacy
  • Prepare and print reports and schedules
  • Manage new client appointments, including entering data into practice management software and obtaining previous records
  • Process payments and make deposits
  • Communicate with specialists and referral hospitals for scheduling needs
  • Maintain medical records including importation of lab results
  • Keep office space organized and clean
  • Other duties and projects as assigned

Job Details

  • Employer:

    Caravan Vet
    6250 Excelsior Blvd., Unit 102
    St. Louis Park, MN 55416

  • Status: Part-Time, Non-Contract
  • Website: Clinic Website
  • Business Hours:

    Monday - Friday: 8:00 am - 5:00 pm

    This position will work about 25 hours per week.

  • Benefits:
    • 401K/IRA
    • PTO
    • Uniform Allowance
    • Continuing Education
    • Pet Care Discount
  • Requirements:

    Experience

    • Must have a valid driver’s license and be able to pass a motor vehicle background check
    • 1+ years of front desk vet clinic work experience required
    • Comfortable working with Microsoft Office Suite and open to learning new technologies
    • Experience using Impromed software preferred
    • Familiarity with Minneapolis-area geography preferred

      Skills/Characteristics
    • Excellent written and verbal communication skills
    • Creative problem-solving skills
    • Positive and non-judgmental attitude
    • Attention to detail
    • Strong work ethic
    • Flexibility and adaptability
    • Confidence
    • Sense of humor
    • Trustworthy and loyal
    • Ability to work independently
    • Professional demeanor and appearance
  • Apply for Job: Click to Submit Cover Letter and Resume