PetDesk
High call volume, overwhelming workloads, financial friction—we know the different obstacles veterinary professionals face every day. That’s why more than 8,000 clinics trust PetDesk’s powerful veterinary-specific products and tools to create and maintain an excellent experience where every person and patient can succeed.
Get More Time to Do Great Things with PetDesk
Leverage PetDesk’s powerful veterinary communication features that support your Front Office staff so they can give the best care and consideration clients and pets need.
Learn more about how we help your clinic do great things by exploring our expansive products.
PetDesk Communications Software and App
PetDesk’s Communication Software and App is one way we streamline operations and simplify workflows for thousands of veterinary practices. By providing pet parents with a free app, you’ll easily stay connected through custom messages, reminders, promotions, and much more. Meanwhile, you and your team will enjoy an efficient and user-friendly platform that keeps you in control of everything behind the scenes.
Here's a look at what our Communications Software & App offers:
- Client-Facing Mobile App
- Appointment Requests
- Appointment Reminders
- PetDesk Texting
- PetDesk Loyalty
- PetDesk Pay
- Mass Messaging
- Forms
PetDesk Phones - Formerly Kontak
PetDesk Phones is the only veterinary-specific VoIP phone system that integrates with your Practice Information Management System (PIMS). With features like caller ID and centralized access to client and patient data, you’ll save time and be prepared to provide quick and accurate advice to pet owners on the spot. Plus, PetDesk Phones’ intuitive interface lets your staff easily identify critical data—like missing contact info or expired vaccinations—so your staff is ready to take action as soon as they answer the phone.
Join hundreds of hospitals empowering their staff to be prepared for every call, engaging with new and existing clients effectively, improving pet care compliance, and boosting revenue—all through the power of PetDesk Phones.
Equipped with all the features:
- Toggles (Business Hours / Holiday Routing)
- Auto-Attendant / IVR
- Custom Hold Music
- Call Queues
- Ring Groups
- Call Recording
- Softphones
- SMS / Text Messaging
- Faxing
PetDesk Booking - Formerly Vetstoria
Designed to make your veterinary experience more convenient for everyone, PetDesk’s 24/7 online booking software offers a seamless appointment scheduling process for both pet owners and clinic staff. Choose the appointment types you’d like to offer, when to offer them, and to which types of clients and pets, all while syncing with your Practice Information Management System (PIMS) in real time.
Even more features to feel good about:
- Real-time online booking with extensive customizations
- Online payments to reduce no-shows
- Analytics and reporting to measure your performance
- Trackable booking links for marketing campaigns
Write quality medical notes in just a few taps! PetDesk Scribe creates high-quality SOAP notes without the hassle—no handwriting, less typing, and more efficiency. Save time with automated note taking that accurately captures key details in real time using AI. Once you’re finished recording, PetDesk Scribe prepares all the information you need to quickly review. Learn more by clicking here!
PIMS Integrations
Supercharge your practice management system by syncing with PetDesk so that you can cut down on busy work and accomplish more care for pets.
PetDesk currently works with top PIMS like:
- Advantage AVImark + AVImark SQL
- ClientTrax
- Complete Clinic
- Cornerstone
- Cornerstone Cloud
- Covetrus Pulse
- DaySmart Vet
- DVM Manager
- DVMax
- ezyVet
- Hippo Manager
- HVMS
- ImproMed Infinity
- ImproMed Equine
- IntraVet + IntraVet SQL
- RxWorks
- Stringsoft
- Triple Crown
- V-Tech Platinum
- VIA
