Part-Time Veterinary Assistant (Oakdale)

mnpets logoFounded in 2010, MN Pets is a growing practice that provides end-of-life veterinary care for pets in the Twin Cities and western Wisconsin. At MN Pets, we promise to support pet owners before, during, and after the loss of their pet. We offer both euthanasia services and cremation transportation services. Learn more about us at MNpets.com.

 

Primary Responsibilities of the Mobile Veterinary Assistant:
  • Travel to euthanasia visits to assist doctors with carrying and transporting large pets
  • Provide compassionate client support, create clay paw prints, and create memorial stones for clients during deceased pet visits
  • Communicate between support team, doctor team, and the client to confirm accurate client and pet information
  • Transport each pet respectfully from the client’s home to cool storage and/or the crematory after passing
  • Deliver pet urns to client homes as delegated
  • Deliver pet urns to referring clinics and maintain communication with any updates from MN Pets
  • Communicate urn delivery to the client via phone call and/or email as needed
Additional Responsibilities for the Veterinary Assistant:
  • Manage communication with clients and veterinarians via phone and email
  • Schedule and coordinate visit logistics for clients and providers
  • Respond to client inquiries about service details such as fees, service options, availability, and cremation
  • Communicate with referring practice for medical records and euthanasia notifications
  • Process and document credit card payments
  • Maintain accurate, thorough client records and call documentation
  • Attend monthly support rounds, meetings and training as needed
  • Provide basic empathetic support to clients during all calls and visits
  • Refer clients with grief counseling needs to a social worker, social work interns, and/or local pet loss support resources when needed

Additional Details

  • This position utilizes a company vehicle
  • Part-time shifts available, 25-30 hr/week with potential for full-time
  • Must be available for weekends and evenings
  • On-going training for client support, end-of-life topics, grief, and loss
  • PTO, 401(K) and medical plan and employee discounts

If you fit this criteria and have a desire to be a part of a growing team, contact us by emailing your resume and cover letter to careers@mnpets.com

Employer

MN Pets
Mobile Veterinary Practice
Oakdale, MN 55128

Position

Veterinary Assistant

Status

Part-Time, Non-Contract

Location

Mobile Practice

Website

Schedule

20-29 hours per day. Required days include Monday, Friday, Saturday, and Sunday. Evening help preferred with at least every other weekend help required.

Benefits

  • 401K/IRA
  • PTO
  • Holiday Pay
  • Uniform Allowance
  • Health Insurance
  • Auto/Travel
  • Pet Care Discount

Requirements

  • High School Diploma/GED
  • Strong attention to detail
  • Excellent understanding of the human-animal bond Demonstrated empathy, patience, and compassion while speaking with grieving clients
  • Good working knowledge of GPS systems via smart phone
  • Must have a valid driver's license and insurance
  • Must be able to lift 50 pounds unassisted, and up to 100 + pounds with assistance
  • Must be flexible, punctual, organized and have a can-do attitude
  • Must be comfortable around pets and handling body care
  • Self-starter with the ability to work effectively on a team to collaborate and problem-solve
  • Basic understanding of end-of-life veterinary care or strong motivation to learn

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