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Apr 27, 2020
Stephanie Onken
May 2020 Social Media Posts for Veterinary Clinics
Are you spending a lot more time on social media because of social distancing? We know we are, and chances are your clients and potential clients are as well. Luckily, the month of May is packed full of opportunities to engage with your followers while remaining safely apart! Below are additional suggested social media posts for veterinary clinics...

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Apr 06, 2020
Stephanie Onken
April 2020 Social Media Posts for Veterinary Clinics
The world is much different today than it was a month ago, and we will continue to experience tumultuous change as we move through the COVID-19 pandemic. While we adjust to the changes, there is still much to celebrate and observe throughout April. However, we encourage you to use your best judgment and adjust as needed as news breaks and information...

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Apr 06, 2020
Erin Potts
The Paycheck Protection Program and Veterinary Clinics
The Paycheck Protection Program, or PPP, can make an incredible difference for your veterinary practice during COVID-19. VHA Business Services explains the program and how much your clinic can borrow if you apply.

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Feb 27, 2020
Stephanie Onken
March 2020 Social Media Posts for Veterinary Clinics
Happy March! Spring is right around the corner, and there are a variety of holidays and observations that your veterinary clinic can celebrate. March is Poison Prevention Month, and Pet Poison Helpline has several complimentary resources veterinary clinics can share to help educate pet owners and keep pets safe. It’s also the first of the month,...

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Apr 19, 2018
Stephanie Onken
Redefining the Risks and Rules for Telehealth Services
Historically, the creation of new technologies ushers in the development of new products and services. From the first cell phone call made in 1973 to asking Alexa to play a song, technology changes the products and services used in everyday life. Tech advancements also impact in healthcare. In the late 1940s, technology made it possible for radiology...

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May 16, 2016
Stephanie Onken
Time to Talk About Ticks
The rise in outdoor temperatures is a sure sign that spring is here, and with the change come ticks. When the weather warms it’s safe to assume that ticks are out looking for their next meal. Although the arachnids are found throughout the United States, deer ticks, also known as blacklegged ticks, are common carriers of Lyme disease. They often...

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May 16, 2016
Stephanie Onken
How to Recognize Animal Abuse
Animal cruelty is an unfortunate, horrific reality involving innocent beings that are unable to speak up for themselves. Veterinary professionals have a moral, ethical, and, in some states, legal obligation to be the voice for these victims. Animal cruelty is a catchall statement for offenses that include neglect, abuse, abandonment, animal fighting...

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Apr 25, 2016
Stephanie Onken
How to Have ‘The Talk’ on End-of-Life Care
One of the most difficult conversations to have in the veterinary industry is “the talk”—the end-of-life and euthanasia discussion. How does one approach clients to tell them their beloved companion must cross the rainbow bridge after 15 or more years together? How does a veterinary practitioner discuss options or bring up memorial keepsakes?...

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Dec 08, 2015
Stephanie Onken
5 Must-Haves for Every Veterinary Website
In today’s digital world, a website is a must-have for business success. Claiming your space in the internet and having a digital footprint is vital to competing in the industry and being found by local clients. But it isn’t enough to just have a few web pages and photos haphazardly thrown up – there needs to be a reason why visitor come to...

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Dec 01, 2015
Stephanie Onken
Smart Fee Setting
It is necessary when determining a pricing structure for your clinic that you take multiple factors into account. It is easy to choose one mark-up method and to apply that across the board, but there’s more to it than that. The categories to be considered are: Service Fees, including Shopped and Essential Inventory Fees, including Shopped,...
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