Social Media Feast: Savoring November with Engaging Content
November has arrived, bringing a season of gratitude, family time, shopping deals—and, of course, the inevitable post-Thanksgiving spike in pancreatitis cases from pets like Spike who couldn’t resist a trashcan raid. As you plan your clinic’s social media this month, get ready for plenty of opportunities to educate, entertain, and engage with your clients. Let’s […]
Improving Client Retention Through Exceptional Customer Service
In today’s competitive marketplace, client retention is more important than ever. Acquiring new customers can be five times more expensive than retaining existing ones, making it essential for businesses to focus on delivering exceptional customer service. This is particularly true for veterinary practices, where building long-term relationships with clients not only ensures repeat business but […]