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Customer Service Representative – Westonka Animal Hospital

Customer Service Representative
Date Posted: October 1, 2024
Summary: Are you an avid animal lover? Do you love caring for animals and providing great customer service? If the answer is yes, we have been searching for you! Westonka Veterinary Hospital in Mound and Lake Minnetonka Pet Wellness Center in Wayzata are looking for a dedicated Customer Service Representative to join our team. Previous experience is wonderful but we are also very willing to train the right individual.
Additional Details
Clinic Name: Westonka Animal Hospital
Street Address: 2125 Commerce Boulevard
City: Mound
State: Minnesota
ZIP: 55364
Contact First Name: Andrew
Contact Last Name:
Email: ajaeger@veterinaryha.org
Contact Phone: 6512873323
Minimum Education Required:
Benefits: 401K / IRA, Retirement Plan, PTO, Vacation Pay, Holiday Pay, Health Insurance, Dental Insurance, Pet Care Discount, Other
Hourly/Salary Range: $16-18 / hour
Contract? No
Designation: full_time
Description:

The purpose of this position is to serve as receptionist at Westonka Animal Hospital and Lake Minnetonka Pet Wellness Center. This includes but is not limited to: performing record keeping duties, performing clerical duties related to patient care and treatment, and to provide miscellaneous support to the Practice Manager, Office Manager and Health Care Team. This position requires a practical knowledge of hospital organization and services, the basic rules and regulations governing visitors and animal patient treatment, data transcribing, word processing, and a practical knowledge of the standard procedures, veterinary records, and terminology used in the hospital.

We do hold weekly team meetings on Wednesday mornings from 8am-10am. Meeting attendance is mandatory for this position. We are also open Saturday’s from 8am – 1 pm. Staff will rotate between each other for these mandatory shifts. Only applicants with availability during these times will be considered.

Our ideal candidate will possess these qualities:

  • People oriented
  • Gentle with pets
  • Comfortable working in a fast-paced environment
  • Works well independently or with a team
  • Communicates effectively with coworkers for an optimal workplace

Benefits:

  • Competitive wages based on experience/education** $16.00-$18.00
  • PTO – Vacation pay
  • Holiday pay for 6 major holidays
  • Health, Dental, Life, STD, accident, FSA Insurance
  • IRA w/3% match
  • Uniform Allowance
  • Paid CE and CE PTO Allowance

**If you do not have previous professional experience working with animals, please provide a cover letter with details about your personal experience with pets or any other relevant information for consideration.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: No more than 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Professional development assistance

Shift:

  • Day shift

Ability to Relocate:

  • Mound, MN 55364: Relocate before starting work (Required)

Work Location: In person

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