Please ensure Javascript is enabled for purposes of website accessibility
Why a Client-Facing App is Now Essential for Veterinary Practices
Why a Client-Facing App is Now Essential for Veterinary Practices
Speaker: Mary Schwartz, CVT
Event Date: 12:00 pm, January 28, 2026
Event End: 1:00 pm, January 28, 2026
Registration Begins: 2:58 pm, January 14, 2026
Registration Ends: 11:59 am, January 28, 2026
Location: Online
Cost per person ($): Free
Facebook
LinkedIn
Email
Print
Untitled (32)

About The Event

Join us live to learn how to use the PetDesk mobile app to meet rising client expectations without adding more work to the front desk! Get actionable steps to reduce call volume and manual work while increasing client loyalty and retention.

Why you should attend:

Loved by over 7 million pet parents, the PetDesk mobile app is a key differentiator for clinics–a single, branded hub that makes it easier for pet parents to engage with your practice every day.
With 87% of pet parents saying reminders are important and over 80% wanting easy access to health records and digital booking options*, the need for a strong client-facing app has never been clearer.

You’ll see how the app helps lower call volume by shifting appointment requests, reminders, refills, records, forms, and loyalty engagement into a simple, intuitive client experience.

*Data pulled from PetDesk’s 2025 Pet Parent Research Report

You’ll learn how to:

  • Reduce daily call volume by helping clients book, request refills, find records, and get reminders from the app.
  • Improve compliance and keep your schedule full through automated app-driven reminders.
  • Support a smoother, less stressful workflow for CSRs by removing manual data entry.
  • Drive mobile app adoption to support client retention and practice growth.
  • Plus -- see what the two-way texting experience looks like in the recently redesigned Inbox

Proudly Sponsored By:

About The Speaker

Mary Schwartz, CVT

Mary Schwartz, CVT, Community Engagement and Advocacy Manager, PetDesk

Mary Schwartz, CVT has a robust career in the veterinary industry spanning a decade. Mary uses her in-depth knowledge of veterinary practices to hone in on their operations, pain points, needs, and wants so that they realize the power of veterinary technology and how PetDesk can be tailored to each clinic, so that staff can reclaim their time and provide quality care to their patients.