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3 Reasons to Microchip Your Pet Flyer
Searching for a brief handout to educate clients on the reasons to microchip their pets? Download this resource, compliments of VHA!
When It Isn’t What We Would Choose: Managing Bias During End-of-Life Care
End-of-life care is intertwined with many values, beliefs, resources, and relationships. This webinar discusses managing personal biases and coping with personal stress.
Disposal of Controlled Substances
Information regarding the proper methods of disposal and destruction of controlled substances.
DEA Forms 222 Info
Additional details regarding DEA Forms 222 for veterinary clinics.
Federal DEA Regulations
Includes registration, inventory requirements, disposal, and additional resources.
OSHA Guide for Small Entities
Contains steps to an effective hazard communication program.
3 Simple Tools for Improving Team Management
Kristi Lehman, MSW, LISW, of MN Pets, explores the use of three time-tested tools for managing your team to overcome challenges and achieve the next level of success.
Keeping Clients Engaged with Vetsource Marketing Toolkit
In this final Vetsource webinar session, VHA's Stephanie Onken discusses tips and tricks to keep clients engaged, including how to fully utilize Vetsource's Marketing Toolkit.
Regulatory State Resources
VHA has compiled a list of regulatory resources, including hazardous waste, OSHA, pollution control, and more - all separated by state and easy to navigate!
Let's Discuss Teef!
Join Dr. Emily Stein for this informational webinar as we discuss Teef Protektin 42. Dr. Stein goes over the features and benefits of the product and how it fits into an optimal dental hygiene program.
Make Life Easier for Your Clients & Practice
Dr. Natalie Marks and Dr. Caitlin DeWilde share how smart use of digital tools and a home delivery program can make life easier for clients and staff. The webinar is free when using code VETSOURCE.
Successful Online Pharmacy Approaches
Presented by Dr. Natalie Marks of Blum Animal Hospital, this webinar features practical tips for using data to execute a well-planned Home Delivery strategy. Complete the survey they’re emailed at the end, they’ll be entered to win a Vetsource-branded Swell water bottle.
How to Talk About Addiction
If a friend, loved one or colleague became ill, you wouldn't hesitate to offer your help and support. But what if that same person showed signs of a drinking problem or drug abuse? Would you step in as quickly to offer help? Would you know what to do or say? Hazelden Betty Ford offers advice in this article.
Signs & Symptoms of Possible Substance Abuse
In professions such as veterinary medicine, where competent treatment is a necessity, concerns about a colleague’s substance abuse can invoke anxiety, apprehension, and concern. In this article, Clinician's Brief shares the signs and symptoms of possible substance abuse to look for.
Proper Dental Care & Education for Pet Owners
Dr. David Whetstone, Field Technical Service Veterinarian for Virbac, shares insight and advice to educate pet owners on the importance of dental care for their pets.
Tips & Tricks for Veterinary Blogs
If your veterinary clinic blogs, or is thinking about blogs, tune in to this Facebook Live featuring Laura Bush and Stephanie Onken from VHA! We are going to share tips and tricks for blogging to help you become the content creating queen or king at your clinic!
Help Clients Follow Through with Recommended Therapies Using ScriptShare
Vetsource's Avery Hurst highlights how to send pre-approved scripts to clients over email using Vetsource’s proactive prescribing tool, ScriptShare. In this session, Avery provides a demo for viewers to see how ScriptShare works and how to personalize ScriptShares by recommending multiple products and adding notes to clients.
Anatomy of a Client Phone Call
For many veterinary team members, the client phone calls can be the most emotionally exhaustive part of their work. After hundreds of phone calls, many begin to feel a sense of dread at the sound of their phone’s ringtone, even while knowing that their phone is their lifeline to a successful practice. This is especially true when it comes to end-of-life discussions.
Language of Loss: Communication Tools for Supporting Grieving Families with Children
When it comes to kids, the words we use to talk about death matters. Language can make the difference between fear and safety, trust and mistrust, distress, and resilience. For most children, the loss of a pet is the first time they’ve thought about death or conceptualized loss, and they look to adults for answers and support.
Introducing PawsTime to VHA
PawsTime, the newest partner to Veterinary Hospitals Association, shares more information about their service in this webinar, including ways to improve your client's on-hold experience with your veterinary clinic.