Why the Expo is the Best Place to Meet Industry Partners
In veterinary medicine, building strong relationships with trusted partners is just as important as caring for patients. From suppliers and service providers to technology experts and consultants, the right connections can help your practice run more smoothly, save money, and ultimately provide better care. That’s why the VHA Expo is designed not only as a […]
Meet the Speakers
The VHA Expo isn’t just a trade show, it’s a day of learning, networking, and inspiration. This year’s lineup of speakers brings expertise from across the veterinary profession, offering CE sessions designed to educate, challenge, and energize your team. Get to know the professionals you’ll hear from this November. Stith Keiser Track: Practice Management and […]
Dealing with Difficult Clients: Scripts that Help Veterinary Teams Communicate with Confidence
No matter how dedicated or compassionate your veterinary team is, difficult client interactions are inevitable. Emotions runs high when a pet is unwell, and stress, grief, or financial concerns can lead to tense conversations. While you can’t avoid these moments entirely, you can prepare for them. Having go-to scripts helps your team feel more confident, […]
From Vet Tech to Practice Manager: Building a Career in Practice Management
In the dynamic world of veterinary medicine, career growth doesn’t always follow a straight path, and that’s especially true for veterinary technicians. While many techs start their careers with a passion for patient care and hands-on clinical work, some discover a new passion over time: leadership! Why Techs Make Great Practice Managers Veterinary technicians bring […]
Dealing with Toxic Employees in Veterinary Practices – Identify and Address Toxic Behaviors Before They Affect the Team
Veterinary practices are often high-stress environments where teamwork and communication are crucial for providing quality patient care. A single toxic employee can disrupt this delicate balance, leading to decreased morale, increased turnover, and even compromised patient care. Identifying and addressing toxic behaviors early can help protect your team and maintain a positive work environment. Recognizing […]
How to Build a Successful Referral Program for Your Veterinary Clinic
Ways to Incentivize and Grow a Referral Network A well-designed referral program can be a game-changer for your veterinary clinic, offering a steady stream of new clients while strengthening relationships with existing ones. With pet owners often relying on recommendations from friends, family, and trusted professionals, creating an effective referral network is a smart way […]