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workplace culture

Mental Health Awareness Month: Resources for Your Team

You Support Them. We Support You. In the veterinary world, “Compassion” is part of the job description. But we know that constant giving can lead to burnout and fatigue. This May, for Mental Health Awareness Month, VHA is focused on a vital mission: caring for the caregivers. We believe that behind every healthy pet is […]

Build a Hospital Where People Speak Up

What it is Psychological safety, a term introduced by Amy Edmondson in the 1990’s, refers to a shared belief that a team is safe for interpersonal risk-taking. In practical terms, it means team members feel comfortable asking questions, raising concerns, admitting mistakes, or offering alternative ideas without fear of embarrassment or punishment. In a veterinary […]

Building Emotional Intelligence for Effective Leadership in Veterinary Practices

In today’s veterinary landscape, technical skills and clinical expertise are only part of the equation for success. More than ever, leadership in a veterinary setting requires a high level of emotional intelligence (EI) – the ability recognize, understand, and manage emotions, both your own and those of others. Whether you’re a practice owner, manager, or […]