Build a Hospital Where People Speak Up
What it is Psychological safety, a term introduced by Amy Edmondson in the 1990’s, refers to a shared belief that a team is safe for interpersonal risk-taking. In practical terms, it means team members feel comfortable asking questions, raising concerns, admitting mistakes, or offering alternative ideas without fear of embarrassment or punishment. In a veterinary […]
Leila | Aug 3, 2010 – May 1, 2026
“Leila wasn’t just a dog—she was family from the very beginning. I drove three hours to get her. She had spent her first months on a chicken farm, living in a barn. When I got there, the other puppies were loud and hyper, all fighting for attention. But there was one that was different—calm, quiet, […]